What is Tracer Life Cycle Services?  How Can Tracer Help Your Industrial Site?

Tracer is a brand that has been around for over 40 years, we are a leading global provider of turn-key management engineering, site-services, technical support and MRO solutions for industrial markets in North America. Tracer is a leading Chemelex brand.

Our Life Cycle Services offerings are designed to optimize the performance and lifespan of electric heat tracing critical assets. It is in the name – we provide services for the full life cycle of electric heat tracing products. We have specialized expertise in electric heat tracing and a global team of 300+ field service personnel. Our Tracer Life Cycle Services range from design, installation, operation and maintenance services.

What benefits do Life Cycle Services provide?

• Drives sustainability – ensure that the heat tracing infrastructure you have installed is working as it should and thus providing the pipe freeze protection and temperature maintenance that your site requires. By designing your EHT efficiently you can achieve environmental and economic goals for your site.
• Minimizes downtime – by ensuring your EHT is audited regularly, installed correctly, and well maintained you are safeguarding against unplanned and costly downtime.
• System connectivity - take advantage of our latest software and technology , tools and data to provide insights that help minimize market concerns.
• Manages risk – By doing regular maintenance and keeping an eye on your EHT, you are mitigating your risks for any surprise future failures.
• Increases Productivity – When everything is working as it should and designed correctly, your site’s productivity increases. By leverage tools like TracerLynx, we can ensure you reduce waste and improve operational efficiency
• Maximizes Asset Life & Reliability –regular maintenance means your EHT is working at peak performance and thus maximizes ROI. You are maximizing how long it lasts and ensuring it is performing reliability every single day.

What kinds of services does Life Cycle Services provide?

• Audits  – We have four types of systems assessments that help customers assess their electric heat tracing – from inspecting and testing the panel, to a specific circuit, to the insulation as well as custom engineering specific audits.
• Field Support Services – We can deploy our field service team to come out in person to service or troubleshoot your EHT.
• Upgrades and Modernization – Our team can provide expertise and a path forward for upgrading and modernizing the control and monitoring products being used with your EHT.
• Remote Services – This is the use of digital tools to deliver technical support or our troubleshooting services virtually.
• Embedded Services – This is a unique offering that is performed on-site to help customers with managing their EHT alarms, the creation of TracerLynx 3D isometrics and other 2D related design work.
• Adaptive Services Program – an annual program providing customers access to a fixed menu of token-based service offerings performed by dedicated skilled experts, including On-site, Virtual, Training, Engineering, and Priority Response. Services are ordered and tracked through a site-specific customer portal and gives customers a central repository for all site documentation.

To learn more about Life Cycle Services, visit our webpage here